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Lock Screen touch problem

SOLVED
Not applicable

Lock Screen touch problem

The touch input is not working properly when I try to unlock the phone by sliding the lock icon and even when using the visible pattern lock. I have to try multiple times before I am able to unlock it properly. Please reply,i don't no what to do to make it work,i have tried resetting the phones settings but that didn't work.

1 ACCEPTED SOLUTION

Accepted Solutions
Nabeel
Master

ok now try a software repair... it might be a software glitch

Update/Repair your phone via SEUS or PCC

SEUS ( Sony Ericsson Update Service)  ... download it and install it on your pc and follow the on-screen instructionshttp://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

      PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to). Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)

Don't forget to mark the Correct Answers and Helpful Answers

View solution in original post

24 REPLIES 24
Nabeel
Master

ok now try a software repair... it might be a software glitch

Update/Repair your phone via SEUS or PCC

SEUS ( Sony Ericsson Update Service)  ... download it and install it on your pc and follow the on-screen instructionshttp://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

      PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to). Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)

Don't forget to mark the Correct Answers and Helpful Answers

gwhispererz
Champion

Hi, one question first ....

Do you have a protective casing over the phone?

Not applicable

Yes the screen protector that was provided with the phone.

gwhispererz
Champion

No, I mean a protective casing, not screen protector. If none, it could be a software issue, you may follow Nabeelraza's advice to software repair phone.

Not applicable

No,I will try the steps mentioned hope it solves the problem.

Not applicable

Hi all friend.My phone mode xperia Neo. i have a problem with unlock screen. i must to mluti slide to unlock screen. even i try to reset phone factory, still cannot solve this problem.  Crying_Face

suze
Leader

One simple thing to try is to pause momentarily on the right hand side when you slide, rather than simply flicking across and taking your finger straight off.

Nabeel
Master

do what Suze said

and while unlocking/sliding, take care, not to touch anywhere else on the screen

if still you feel that the problem is getting worse then perform a software repair. it might be a software glitch . For it see my first post, above Slightly_smiling_Face
do tell the results Slightly_smiling_Face

Not applicable

Many thank for all reply i will try! 🙂