FATAL Ray Problem After ICS 4.0.4 update

[drjosephedward]

i don't know how to explain this... but

i had .42

then .62

then 4.0.3

all with the usual problems/bugs everone had...

but... after 4.0.4 update, a big problem appeared...

whenever the screen is ON, and i leave it idle till the light fades, then it goes OFF.. right?
if i press ANY key instantly after it goes OFF, it goes back ON

if i am late 1-2 seconds, it turns back ON to a BLANK BLACK screen (like the one when you turn the phone ON and there's no logo yet)

no whatever i do it stays BLACK...

if i press the above lockscreen button, it turns OFF, i press again, BLACK again...

i have only ONE SOLUTION
leave the phone for 30 seconds minimum...

then when i press any key, it gives me the lockscreen screen...

now what sucks even more...

i tird reverting back to .42

and the problem persists ... so i guess 4.0.4 caused some hardware screen issue !!!

help

[drjosephedward]

here's one Xperia PLAY

http://talk.sonymobile.com/message/214316#214316

and another Xperia Active

http://talk.sonymobile.com/message/211595#211595

[drjosephedward]

so that's IT ???
you gave up ?

are there no SONY Support Team members out here ???

then who are these ?
http://talk.sonymobile.com/people/Jeff ???

http://talk.sonymobile.com/people/Martha-SonyXperiaSupport ???

what would it take me to make them See/Reply to my post ?!

[Veresova]

If you phone overheats, you take the Sony service center.

[#5]

I have it too , any progresses yet..

[#6]

After what i did with (unlock boot loader with this method ) it is working perfect i didn't flash other Rom or any other any thing .... i don't know what happen but it's working

http://androidflip.com/unlock-xperia-phones-bootloader-without-losing-drm-data-track-id-working/#ste...

[#7]

:smileysilly::smileyhappy: don't ask why or how downgrade to gb first, root ,unlock .... that what i did and it worked for me

[drjosephedward]

man ,there's NO WAY i'm gonna UNLOCK my bootloader...

that would void my warrenty forever...

i mean rooting can sometimes be undone... plus, unlocking bootloader seems like a process that could cause some real hardware issues... unlike just simple rooting ...

and BTW, how can unlocking bootloader remove a HARDWARE OVERHEATING issue ???
are you sure you can't reproduce the problem now ???
maybe you're just not letting it HEAT enough time ???
try playing a heavy game for 10 miutes before testing like in my video...

[drjosephedward]

hey ???
Are You There ???
or you just threw in the "VOID YOUR WARRENTY" reply to get someone to do it and give SONY an excuse to blame it on the users ???!!!!!!!!!!!!!!!!!!!!!!!!!!:smileyangry:

[drjosephedward]

so i gave it to the service center...

if all ends well (and by "well" i mean : they ADMIT that the phone has a hardware damage that NEEDS repair or replacement or whatever, and the phone is given to me 100% working) i intend to sell it for whatever price i can get and also my wife's Xperia X8 and get 2 new Samsungs (it has much better support in Egypt)

it was a big mistake to think that Sony/Ericsson could provide a better hardware/support than Samsung.

i've always been a Nokia user (for 10 years / 5 different Nokias) and it was a difficult step to move "up" to SE, but apparently i moved "down" when it came to RELIABILITY !!!
i never had to repair a Nokia... nothing could happen that a good RESTORE FACTORY SETTINGS wouldn't fix... and a software reinstall in the most severe cases.

so, Goodbye Sony... Never Coming Back !

[drjosephedward · Accepted solution]

well, it ended WELL

they admitted the hardware issue (they said it's a motherboard failure)

they replaced the phone (well they gave me my old battery & backcover) because their policy says they only replace the WHOLE phone with the box in the 1st 14 days of purchase.

so everyone having this issue

IT IS A HARDWARE ISSUE, PHONE MUST BE REPLACED !!! NOT FIXABLE !!!!