FATAL Ray Problem After ICS 4.0.4 update

[drjosephedward]

i don't know how to explain this... but

i had .42

then .62

then 4.0.3

all with the usual problems/bugs everone had...

but... after 4.0.4 update, a big problem appeared...

whenever the screen is ON, and i leave it idle till the light fades, then it goes OFF.. right?
if i press ANY key instantly after it goes OFF, it goes back ON

if i am late 1-2 seconds, it turns back ON to a BLANK BLACK screen (like the one when you turn the phone ON and there's no logo yet)

no whatever i do it stays BLACK...

if i press the above lockscreen button, it turns OFF, i press again, BLACK again...

i have only ONE SOLUTION
leave the phone for 30 seconds minimum...

then when i press any key, it gives me the lockscreen screen...

now what sucks even more...

i tird reverting back to .42

and the problem persists ... so i guess 4.0.4 caused some hardware screen issue !!!

help

[drjosephedward]

i guess i'm stuck here...

no other way but to get the time to give it to the service center...

which i KNOW will be the hardest time EVER, knowing that i am a fulltime doctor and they are fulltime employees trying to avoid fixing, paying or even diagnosing any problem and always blaming it on the customer... (just as any other service center in Egypt)

[drjosephedward]

http://www.youtube.com/watch?v=m4p0-kv1cxA&feature=plcp

this is my own video of what happens exactly

[Veresova]

This may cause some external application. Try a factory reset. Before the backup.

[drjosephedward]

i did a WHOLE firmware repair from PCC

then a factory reset...

i'm pretty sure now that it's a hardware issue

[Veresova]

The videos are not factory applications.

To repair Sony PC Companion.

If the problem is not corrected then it will be hardware problem, you must visit the service center.

[drjosephedward]

Veresova wrote:
The videos are not factory applications.
To repair Sony PC Companion.
 If the problem is not corrected then it will be hardware problem, you must visit the service center.

yes, cause when i repaired it, the problem persisted ... i tested it with the 1st wizard that comes when you install ICS...

so - hopelesly - i continued installing my apps as i need to USE the phone...

it IS a hardware problem

btw, i'm not a noob or an average user, i have 2 other android phones (Xperia X8 and Motorola Fire XT)
both rooted and X8 with a custom ROM

but MY RAY was NOT... it was STOCK all along the way

[#8]

please help me  I have this problem now may screen BLANK BLACK screen

please help me

[drjosephedward]

now this is strange...

i've just come home from a long shift at the hospital, durin which is used the phone 4-5 times to make calls (and the problem occured once)

now i'm sitting (quite good temperatue, phone has been idle for several hours)
and i CAN'T REPRODUCE IT

now i KNOW that when i put the charger ON and it gets HOT while charging, the problem will come back...

huh ?!

[drjosephedward]

[CONFIRMED]

it IS an overheating issue...

once i started using the phone for a few minutes, then put the charger, it was INSTANTLY reproducable !!!

and after finishing charging, and leaving it for a while to COOL OFF, it was UNreproducable again...