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facing issues with my xperia sp

SOLVED
Manishchhabria
Visitor

facing issues with my xperia sp

I have recently purchsd xperia sp nd im facing following issues:-
-Multi touch not working properly need to restart the phone.
-Sometmes screen goes blank whike pressing the lock key button nd also during the incoming call.
-Facing issues while calling someone the other person cannot hear my voice nd viceversa.
-Notification ringtones not wirking sometimes nd after simetimes it strts working..
Plz go through these issues nd rply me ASAP..
Hoping for a positive reply..
1 ACCEPTED SOLUTION

Accepted Solutions
Alexander1
Champion

Do you experience the same problem if you start your phone in safe mode? 

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

If the same problem appears in safe mode I suggest that you repair your phone software using PC Companion: 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phones software > "Repair phone".

View solution in original post

8 REPLIES 8
Alexander1
Champion

Do you experience the same problem if you start your phone in safe mode? 

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

If the same problem appears in safe mode I suggest that you repair your phone software using PC Companion: 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phones software > "Repair phone".

SimaoTBCZ
Visitor

I have same problem with screen and I have problems with delayed notifications...any help?

Manishchhabria
Visitor

But wht will happen in the safe mode nd as I tld u now the phne is wrking fine but if problem persits I wuld give it a try..
Manishchhabria
Visitor

I went to service centre they said it was an software issue but after doing Tht also im facing all those previous issues..
Im disappointed with Sony.
Hipe they do something abt this sooner
Manishchhabria
Visitor

I visited service center repaired the handset but still facing tuch issues nd volume of the speakers is also very low..
Ashroft98
Enthusiast

Have you activate Xloud in sound settings?
Manishchhabria
Visitor

Yesss
Ashroft98
Enthusiast

Thats weird.Have you fix it using Sony Update Service?