Can't log into my Google account.

[#1]

Hi,

I've just had my X10 mini pro back from the Sony repair centre and it's back to factory settings.

I'm trying to get everything set up on it again but whenever I try to log into my Google account to set up emails and Android Market it says my username and password do not match.

They do match as I can log into Google on the PC with my details so I'm not sure what to do...

Hope someone can help please!

[gwhispererz]

You mentioned that you were able to log in that particular GMail account with PC but not your phone.

I believe that you are aware that it is quite easy to touch the wrong key especially if you just got the phone.

Please double check on that again - the GMail account and password you keyed into phone.

By the way, are you having the same error message every time?

Hope you don't mind, just trying to help.

[gwhispererz]

Some users prefer to use their original GMail account, especially one that they have used for some time. They could try setting up another account to see if it works, providing it's not a hassle to them.

[slimshaddy]

hmm yeah..its their problem and we give solutions so they have to

make sure they follow all possible solution..

maybe doin the above solves the problem

[#5]

I have figured out the issue. I'm an idiot!

Back in January I set up higher security on my Google accounts so I have to use verification codes to log in from new sources.

Managed to get into it now.

Thanks so much for your time and assistance though!

[slimshaddy]

lol gr8 :smileygrin:

[gwhispererz]

Glad that you have figured it out .... finally!

I guess my feeling is right, therefore keep insisting on the above.

[gwhispererz]

Not necessarily .... a right solution might not always be the correct solution.

[akulxperia]

Hi me facing same problem here after update to new version 2.3.3 using the pc companion.

Any1 can help me?

[Alexander1]

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@akulxperia wrote:

Hi me facing same problem here after update to new version 2.3.3 using the pc companion.

Any1 can help me?

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If you can't log in with a Google account on your phone I suggest that you make a factory reset. Go to settings > privacy > factory reset.

Then login/create your Google account in the startup guide that follows the first time you start the phone after factory reset it. It should solve the problem for you.