Device memory full in xperia L

[PietuJ]

Hi.

I have a problem with my xperia L. Device memory gets full with normal usage after a couple of weeks. After it gets full, the phone is almost impossible to use; album doesn't work, new updates will not install, phone resets itself, cannot install new programs.. ETC. The only way out is, in my opinion, to make a "factory reset". But this is not how it should go with a mobile phone..

I am completely sure that this is somekind of a software bug, because my work mate is having exactly same symptoms with his phone and some other users have complained this in this forum with other words. For example:

http://talk.sonymobile.com/thread/140571

http://talk.sonymobile.com/thread/144006

http://talk.sonymobile.com/thread/141173

Somebody explained that this is because the album app is somehow broken, other explanation would be that the phone doesn't know how to refresh the temp files...

Now I have some questions for Sony:

1. Do you recognize this problem?

2. How are you going to tackle it and what is the schedule?

3. Also, when tackling this problem, will you repair the camera software too?

Then, I would like to know if there are other users having the same problem.. By the way, the system version is 15.0.A.1.31

[fuddylint74]

Ah!!! The old two-finger up yours salute. I think their new tactic is to ignore the 

problems and hope people go away.  "We have now ignored there is a problem, 

so the problem doesn't exist. You should stop posting about this problem because it now 

no longer exists. Thank you for your time and if you have any more concerns, go buy a new phone. Sony"

[Ramesona]

Must file a case against sony in the consumer court.

[priit955]

Bought my xperia L from Germany. I  have stopped the album and walkman apps but still I have to reset the phone at least once a week. I have downloaded only a few apps that i need. I have the latest .17 firmware.

[Joru]

Hello,

Partly good news everyone. Sony DOES recognize the problem. I sent an email yesterday to their Swedish support, and have a look at this answer:

---------------------------------------------

Thank you for contacting Sony Xperia Support.
We are sorry to hear about the problem you have experienced with your Sony Xperia L.

We are currently investigating this issue, but we do not yet have a solution for this problem. A solution should become available via an update. You will be notified in your phone when an update is available.

Contact the retailer where you bought the phone if you want to get your money back.

Kind Regards,
Fredrik

Sony Xperia Support, SE.

E-mail: questions.se@support.sonymobile.com
Web: www.sonymobile.com
Phone: +46 13-244500

---------------------------------------------

As far as I understand, it is possible to get a full refund if you want to return the phone. Or stick around and hope Sony solves this, now when they actually are "investigating this issue".

[IPE400]

This is just unbelievable! Just today finnish Sony support told me otherwise. But to actually get an refund is amazing news!

[PietuJ]

Now this is something Joru!

[hades]

Yup..Sony doesnt spare India too :D.I realize why people in India are walking away from Son. And Samsung phones rule..
1.Album app taking 2 GB cache of internal storage.
2.Walkman senseme channels not working
3.internal memory issue as stated above.
Can any1 help me with the walkman problem?

I also would like know whether we can change default storage for apps as the external memory card becoz games like asphalt and fifa would take total internal mem

[Yomama]

So now what happens? How long will it take for a patch to be released?

[thomasacquins]

I found the reason for filling device memory.if you clear the cache of apps it will not free the device memory, but

it will fill the device memory.So don't use cache cleaning apps.that's a bug.when I clean the cache of play store cache about 5MB device memory usage increased by 5MB, normally it should decrease.I don't know why it is happening like this.it's a bug Sony should fix it with an update.

[Pakillo73]

Confirmed, the visit to the official service did not help. In just three days:

https://www.dropbox.com/sc/pp1f9tn5vk1ucey/mCfMIGKy3m