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Z5 Premium Charging Problems

SOLVED
ulisesbretana85
Visitor

Z5 Premium Charging Problems

This is my biggest problem, the charging port just doesnt work properly! i connect it, it charges just fine, 100% in an hour or so, then it drains throughout the day i get home from work, from about 8-5/6 its down to about 50/45% i plug it in and no charge, or even worse half way through the day it'll pop up saying charger not charging battery, with nothing connected into the charger! its just died on me and will not charge at all, until i plugged it into my computer via fastboot and the lil blue light pops up and is now charging. Slowly, but is charging. any ideas as to why it isnt charging through wall charger? all official cables, and around 5 it was charging, in work fine. i get home and it doesnt charge.

Another problem is when i turn it off (Press the power button>Power off) it doesnt turn off, it forever restarts, red light, sony screen, black screen-repeat.

Any Ideas???

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

@ulisesbretana85

Contact your Local support as it might be  a hardware problem, you can also repair it with PC

Xperia Companion (XC)

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

View solution in original post

5 REPLIES 5
profile.country.GB.title
Uliwooly
Expert

@ulisesbretana85

Contact your Local support as it might be  a hardware problem, you can also repair it with PC

Xperia Companion (XC)

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

ulisesbretana85
Visitor

This is my biggest problem, the charging port just doesnt work properly! i connect it, it charges just fine, 100% in an hour or so, then it drains throughout the day i get home from work, from about 8-5/6 its down to about 50/45% i plug it in and no charge, or even worse half way through the day it'll pop up saying charger not charging battery, with nothing connected into the charger! its just died on me and will not charge at all, until i plugged it into my computer via fastboot and the lil blue light pops up and is now charging. Slowly, but is charging. any ideas as to why it isnt charging through wall charger? all official cables, and around 5 it was charging, in work fine. i get home and it doesnt charge.

Another problem is when i turn it off (Press the power button>Power off) it doesnt turn off, it forever restarts, red light, sony screen, black screen-repeat.

Any Ideas???

profile.country.GB.title
Uliwooly
Expert

@ulisesbretana85

Don't create duplicate posts, if my suggestion didn't worked for you, contact your Local support

Illya
Visitor

Did you solve your problems or is it still a mess?

Abo3zam
Visitor

My device is Xperia z5 premium dual 

It is not charge with any charger unless 2.1 amber from electricity at home

I cannot connect with computer usp

To charge or show files 

Plz

HELP