Z5 compact dead! won't start, won't charge

[Sophievh]

Went to sleep last night with a fully working phone that I turned off. Woke up and it won't start or charge and bridge for mac can't find it either. And it's christmas so nothings open! HELP HELP pretty please anyone?

[clackie]

Thank you for the restart tip. I'm up and running again.

[kienah]

This worked!! thanks a lot

[Kinamod]

Thought my phone was dead, been plugged in all evening, no lights, no vibrate, no anything. Then tried this combination, and the phone started showing the charging screen and displaying 94% full. It had been charging all this time, but NO lights or anything came on to show that.

[gina83]

had the same issue. took it back to retailer they fixed it. phew...panic over

[happyhippohat]

Thank you ❤

[Hydellic]

thx so much. i thouhgt i had destroyed my phone. what i did to get this problem was by opening my phone while battery was extremely low, so it shuts of inmediatly i had this alot... but this one was diffrent it wouldnt charge, i tryd all chargers in house. and searched thru google and by you guys i got it back charging.