You have constant freezing and imbalance in my phone to help you

[Mikail4]

You have constant freezing and imbalance in my phone to help you

[ChloeS]

Hi @Mikail4

Welcome to the community! 

Please note I have translated your question, but as this is an English only forum, any posts/replies must be in English. 

Could you please elaborate on your issue, when you say constant freezing, is this random or when you are performing particular tasks on the phone when this occurs? Do you get any error messages?

Also, can you test the phone in safe mode and see if it occurs in safe mode?

Let me know