Sent my unlocked phone in for repair. Repair person has network locked my phone. How to fix?

[Grand_Viper]

As the title says, I sent my phone in to be repaired under warranty. I bought the phone new and unlocked, and was surprised to find it locked to the Orange network on return. I can no longer use my phone, or even test it to see if the repair has been done.

What can I do about this?

[ChloeS]

Hi @Grand_Viper

Welcome to the community!

I'm sorry to hear about this 

In this instance I would suggest getting in contact with the service centre as soon as possible, or even Local support if you initially arranged the repair through them so this can be resolved.