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Xperia z5 Keyboard backup and sync sign in problem

SOLVED
profile.country.NL.title
OmarSaidi
Member

Xperia z5 Keyboard backup and sync sign in problem

 
1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.NL.title
OmarSaidi
Member

After five days I've solved this problem. things that I had done at this time can be seen below

  • reflash ftf
  • perform a factory reset
  • Make Google Drive trash emptying and if you reconnect than it does.

I heard from  Sony helpdesk to send my phone to the Sony repair center, what nonsense.

View solution in original post

6 REPLIES 6
profile.country.US.title
Qatrium
Expert

Just make sure you're logging with the correct credentials either on SEN or Google network. If you are 100% sure that you're entering the correct data then it might be a problem with login servers, try to login a bit later and see if the problem persists.

profile.country.NL.title
OmarSaidi
Member

I am 100% sure and i enter the correct data i also think there is problem with the servers.This problem began after a firmware update.

But thank you very much

profile.country.NL.title
OmarSaidi
Member

After five days I've solved this problem. things that I had done at this time can be seen below

  • reflash ftf
  • perform a factory reset
  • Make Google Drive trash emptying and if you reconnect than it does.

I heard from  Sony helpdesk to send my phone to the Sony repair center, what nonsense.

OnlytheAroon
Visitor

I have same problem since new year

Have tried reflashing and reset factory setting and still coundn't manage to sign in trough SEN, because all my previous writing style in in that account

Even i cant manage to log in trough Google account

Nano1
Visitor

I have the same problem, please help me. I try reset my phone but is the same.
19bobcat73
Visitor

  1. Hi same problem to sincronize Screenshot_2017-01-08-13-01-15.png