Xperia Z2 Video without Sound

[fabivomsee]

Hi, 

My z2 is abour 4 Weeks old. Evey Software and Android is the newest version. 

the first days I was able to record videos with sound.

3 Weeks later I tryed that again on some really great moments in my live and when I wanted to watch the video the video is playing with .. NO SOUND..

In the camera Settings the microphone is ON.

In the last weeks i was doing recordings of some music with the Sony Microphone STM10 . Here I can record sound.

Maybe this influenced something on the video recordings?

PLEASE SONY HELP!

Thanks..

[19667 · Accepted solution]

some times but try this 

go settings>>apps>>all>>camera>>clear data and restart your mobile and try it 

Do not forget to give kudosand to select the correct answer 

[fabivomsee]

Thank you very much! That helped... Sadly my most presious moments from the octoberfest are silent... but future precious moments with sound are to come 🙂