Xperia Z2 charging very slowly and the battery emptied quickly

[Yasserelmasry]

Xperia Z2 charging very slowly and the battery emptied quickly

[Jake-SonyXperia]

Hi Yasserelmasry,

Welcome to the community,

What kind of charge time are we looking at here and how long does it take to discharge the handset?

[Uliwooly]

@Yasserelmasry

regarding battery life

We'll need more info to better assist you

charge the phone 100% use it as you normally would then once the battery reaches 10%

settings > power management > battery > take screenshots of:

1. the list

2. tap on the graph and take a screenshot

3. back > tap on the top 4 items on the list > take a screenshot of each 

post them all here or upload the screenshots to box or dropbox or google drive or etc and post the link

[Yasserelmasry]

The battery life is good but to recharge battery takes so long as to recharge it to 50% takes two days and the display still turn on even I put on the power so i recharge it in offline mode

[Uliwooly]

@Yasserelmasry

let us know when you post the screenshots

[Jake-SonyXperia]

 To add to the information, can you advise how long it takes to get to full charge when the handset is powered off?

[Yasserelmasry]

It takes 5 days to recharge full battery

[Yasserelmasry]

https://drive.google.com/folderview?id=0B_43C_nOzENIdDdYYVJQVzRVY2s

[Uliwooly]

@Yasserelmasry

• which charger are you using? 
• have you tested different wall chargers and usb cables?
• are you using a magnetic cable?
• you forgot one screenshot (tap on the graph and take a screenshot)
• as you can see the screen was on for more than 5 hours, that will use quite a bit of the battery and/or slow the charging process. 

[Yasserelmasry]

Yes I tested another charger and use cable and iwas using magnetic cable and Ican't charge phone at power on