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January 2017
January 2017
xperia Z dead pixel
7 REPLIES 7
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January 2017
January 2017
it can be seen on most background colours and it's quite large, my phone is under warranty should i send it off for repair?
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January 2017
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January 2017
January 2017
ok will send tomorrow, on a black background in the dark you can see around 10 smaller ones dotted all over
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January 2017
January 2017
Hi @92,
I'm so sorry to hear about your phone.
I totally agree with what @uliwooly recommended, you should have your device sent in to an authorized service centre.
I would recommend getting in touch with your Local support team and they will assist you with having the device sent in and they will also be able to answer all your questions regarding service routines, warranty and so forth!
Keep us updated!
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January 2017
January 2017
turns out the warranty has expired, wont be sending, never mind.
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January 2017
January 2017
Thanks for the reply!
Oh, I see.
It does sound like it's hardware related, but to be sure of that you could try performing a software repair using Xperia Companion.
Keep me posted!
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January 2017
January 2017
it is hardware related, but not paying to get it firx