So my phone is only a few months old. A few weeks ago the auto-rotate stopped working for a while, but it fixed itself so I ignored the issue.
However, it's back. This time, it's been like this for 3 days and the problem isn't getting fixed. I've tried:
Turning Auto-Rotate on/off
Hard resetting the phone (volume key + power button)
Factory Resetting the phone
Restarting the phone with auto-rotate on/off
To no avail. Now:
Don't tell me to download a third party app, I refuse. There were no updates involved before the issue started. The gyro sensor works - when I use the camera the controls rotate as needed - the problem only exists in things like WhatsApp (or anywhere I have to use the keyboard), the Album, etc. It is a huge issue for me as I use my phone a lot for photo viewing and texting, and the keyboard is too small for me to use in Portrait mode.
Please, any help? Sending the phone in to my service provider is a mess as they don't give loan phones and sometimes they keep the thing for up to 6 weeks. Anything else I can try? I'm starting to become incredibly disappointed in Sony. If this problem extends to my Xperia Tablet Z as well I'll be very, very disappointed indeed!
