Water got into my phone.

[bebo14]

Well I actually have dropped my phone down the toilet. Of course it was a mistake, and it was down there for a couple of seconds. I took it out,dried it with a towel and i pressed the screen and everything seemed fine. A couple of hours later, i went to turn it on and, it wouldnt come on at all, but anytime i pressed the power button the flashlight came on. So i put it on to charge and the light turned red, and it also buzzed 3 times, but the flashlight was going crazy,flashing on and off. Finally it came on but it kept turning off and on. It stays on for a couple seconds and would go back off again. You can see that there is water on the screen and its pressing buttons by itself. Once u put in your password or something it will just freeze from them on.  What should I do?? Any ideas?? Thanks. it would help alot, and be much appreciated. Please reply.

[#2]

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@bebo14 wrote:

Well I actually have dropped my phone down the toilet. Of course it was a mistake, and it was down there for a couple of seconds. I took it out,dried it with a towel and i pressed the screen and everything seemed fine. A couple of hours later, i went to turn it on and, it wouldnt come on at all, but anytime i pressed the power button the flashlight came on. So i put it on to charge and the light turned red, and it also buzzed 3 times, but the flashlight was going crazy,flashing on and off. Finally it came on but it kept turning off and on. It stays on for a couple seconds and would go back off again. You can see that there is water on the screen and its pressing buttons by itself. Once u put in your password or something it will just freeze from them on.  What should I do?? Any ideas?? Thanks. it would help alot, and be much appreciated. Please reply.

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The first you did a lot of mistakes after drop. First NOBODY don't turn smarphone after drop in the water with charge, it's faster way to lose your smartphone, second EVERYTIME after drop in the water need how possible more to dismantle smartphone, even remove battery and dry up, DON'T TURN ON SMARTPHONE - it's faster way to "kill" your smartphone.

What to do? How possible fast bring your smartphone to smartphone's center to fix it. The longer you wait the more likely you will be erosion which how i know to remove is hard or maybe impossible.

In my country water damages fixing ONLY PAID service, so if you have warranty can be that you will lose it now, but in different market is different rules

[Jonas]

Hi @bebo14,

I'm so sorry to hear about what has happened to your phone.

In this case I'm afraid there isn't much else to do apart from getting in touch with your Local support team so they can assist you having the phone sent in to an authorized service centre so a trained technician can examine your phone.

Your local support team are experts on your market and will gladly assist you with any questions that you may have regarding warranty, service routines and so forth!

Let us know how it went!