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Hey guys, my Xperia Z ultra was thrown into a pool with a depth of around 1.5m. The flaps were on tight, and was left at the bottom the pool for around 7 min. When the phone was retrieved, the phone turned on and was functioning. The phone was left on the side for about 20 min while I had a swim. I then tried turning the phone on, but didn't turn on. The only functioning thing was the vibrator motors, every time I held the power button to turn it on it vibrated for about 5 min. When I opened the flaps there was water droplets on the inside, I have since put it in a plastic container filled with rice to help dry it out. I have also searched online on ways to dry out phones. This is when I tried air out from the ports to try dry out the phone, a bit of water had come out. I had left the phone to dry over night, by the morning I looked at the litmus indicator had turned red, and the back camera lense had fogged up. I have tried charging the phone but, powering on isn't possible, the notification light does go orange but flashes! I was playing around with the power+up buttons and managed to get the screen to display the SONY start up logo for a few seconds until it stopped. Can somebody please help me, and share their thoughts on this and whether or not to send it to Sony.
I also just discovered that the flaps seals are starting to come off! Its only 5 months old and the seals are already come off, this must be a faulty component or at least very poor quality.
Solved! Go to Solution.
you can only put sony xperia z ultra in depth 1m under water surface but unfortunately you throw it in depth 1.5m under water surface
Hello,
I have the same problem I make sure that the usb port is close and we are using it for around 1 hr but under water to took pictures, few seconds then we swim again. When I am texting, suddenty the color blue become light and the other half is the real blue. My phone suddenly shot down and I try to blower it then put inside the rice container last Sunday then Monday evening I try to charge and the red light color that signs it is charge is on. But after few minutes I try to open it, the phone vibrates and no pictures or light opens. Please help me on the ways I can do to fix my phone and where is the nearest sony repair shop here in the Philippines.
Thanks,
Atet