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Volume notifications

AndyP2002
Visitor

Volume notifications

My Z5 compact has stopped showing me the media volume slider.
If I tap the hardware up/down volume buttons when NOT playing music, then I adjust the notification/alarm volume as expected and I see the volume slider with the alarm bell symbol adjusting on-screen.
If I adjust the volume when I AM playing music, then the media volume adjusts correctly, but I'm no longer seeing the right slider. All I see is the same alarm bell slider, (not moving).
8 REPLIES 8
CameronT
Champion

Hi @Strobingflare,


Welcome to the community.

Can you please test your phone in safe mode and see if the same thing happens?

Andy_P2002
Visitor

Thank you for your swift reply 🙂

I'm happy to report that not only did the problem disappear in safe mode, but when I rebooted back to normal, it did not re-appear!

So many thanks again for a quick fix. I guess I should have thought of safe mode, but "turn it off and on again" hadn't helped!
CameronT
Champion

@Andy_P2002,

No problem Slightly_smiling_Face Safe mode dumps the cache so that could have been it. I am glad it is working for you. :smileysmileythumbsup:

Andy_P2002
Visitor

Ah, interesting... I see I've ended up answering myself from a different account. I'll delete one of them!
CameronT
Champion

@Andy_P2002

Haha it's fine. Try to keep only the one account though, helps keep things tidy on the back end of the forum Face_with_stuck-out_Tongue

NeoBeum
Enthusiast

Do you lose the drop down arrow too?

Andy_P2002
Visitor

Yes mate! I did. It's all back to normal now though.

NeoBeum
Enthusiast

I've had that happen and I was trying to figure out what caused it