Talk to text erases itself

[Nic21]

Sony Support has not been able to help me with this. I'm trying to use SMS messaging and the talk to text starts to show up in the field, but then erases itself automatically. The talk to text works fine when I'm using Whatsapp. Can anybody help? I'm totally stuck with this one.

[MarlonUk1]

does it work when you are in safe mode?

[Uliwooly]

@Nic21

which messaging app are you using? also test it in >>> safe mode or video >>> https://www.youtube.com/watch?v=jEWTHmG7Yn0

[Nic21]

I'm using the messaging system that comes with the phone. I tried using the Google keyboard as well as the xperia, and they both have the same problem. It still does it during safe mode. Very confusing. The problem is that it works most of the time. When it starts working, it works all the time. It's mostly just when I try the first time that the words erase themselves as they're showing up on the screen.

[Bugmenotsony]

Do you mean SMS app or Hangout?

[Nic21]

SMS only. It works fine in all other apps. Do you have a suggestion for me?

[Uliwooly]

@Nic21

settings > apps > messaging > memory > clear data > restart the phone > check again. 

[Nic21]

Thank you for the tip, but I've done this twice already and it hasn't worked. Any other suggestions?

[Uliwooly · Accepted solution]

@Nic21

Could you test a different messaging app ? (google messenger) 

[Nic21]

That seems to be the only thing working. Thank you very much!