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system UI stopped working after updating

itsfika
Visitor

system UI stopped working after updating

Hi, my z3c stopped working after I updated to the latest firmware. Now, I can't even turn it on, it keeps giving me unfortunately, system UI has stopped working. I have tried software repairing it at least 5 times. And I had also tried to reboot it in safe mode. I have also tried the pressing the power and volume down button. 

i can't update it again or restore it as I password locked my phone. I cant unlock it due to the fact that my phone wont start properly. i have tried the android device manager but my phone isnt connected to the wifi so i cant do much there.

I had updated it via data instead of Xperia companion just in case you're wondering. 

I really dont know what else i can do so any advice would be much appreciated.

6 REPLIES 6
profile.country.US.title
Qatrium
Expert

@itsfika

What happened when you tried software repairing?

itsfika
Visitor

hi thanks for you reply. Nothing happened actually. It says that it has been repaired but the problem persists.

profile.country.GB.title
Uliwooly
Expert

@itsfika

Do you experience this in >>> safe mode ?

itsfika
Visitor

Yes i have. I've tried it in both the normal and safe mode. I'll try it again and hope that it works this time

mozwerk
Visitor

i am having the same issue - did repair a few times and still getting message saying "System UI has stopped" Got in contact with Sont who told me to keep checking Companion for updates........ no timelines - in the meantime I am phoneless

mozwerk
Visitor

Fixed  - it was the memory card that caused the System UI failure - once removed it was fine (even though memory card wasnt corruped)