When I bought Sony Xperia Z5 las July 2016, I was amazed on how fast it is.
After three months it started showing sign that its freezing when on a call, Screen completely black even though the call is still active. it does the same thing two times a week then three times until it does almost everyday. Tried the soft and hard reboot and it seems to work for a short period of time.
Now the moment of truth, I installed Pokemon Go app which requires Data plus GPS. then while driving I used Waze app, and I noticed that the screen is freezing from time to time. when I tried to open a third app which user Data plus GPS as well, now it compeletely annoys me as it freeze for 3 minutes and I can't do nothing to reboot it. I am planning to return it to the retail store as it has 1 year warranty with Sony and additional 1 year extended warranty plan on the retailer. Any documents that I need for that step that I will be doing?
