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So FirsT I Will apologize For My Writing And Language Mistakes Because My English Is NoT Well But I Hope That I Can Explain My Problem In BesT Way...
So 2 Month Ago I Bought an Xperia Z5 Dual and From The FirsT Day Im Having This Problem That my Photos in Gallery (PiCs Taken By This Dvice Saved In Internal Storage) Are Randomly (By Chance) Losing Some Part Like When You Cut off Some Parts of PiCs !!! Dvice automatically Cuts Them While i open them (Showing Them) and then The parts never comes back.
Screen Shots of The PiCs That have Lose Some parts :
Info :
I have Done The FacTory reset Two Times Not Solved.
I have Tried External Memory not Solved
So Any One Can Help My To Solve This.
Thanks AloT For This Help Full comunnity.
Solved! Go to Solution.
The pictures are corrupted, have you encrypted the phone or do you have an antivirus or taskiller?
Just to be certain, you are saving the pictures in the internal storage NOT an SD card?
Thanks For Reply.
I'm one hundred percent sure That They Are in My Internal Storage
And Also There Is No SD In my Dvice These Days
Try this
Settings > apps > all > album > clear data > restart the phone > it won't delete the pictures, as long as the pictures are on the internal storage it won't delete them, it will clear the thumbnails.
You can also
Open the album app > select a picture > tap on the picture > tap on MENU > Details it will tell you were the pictures are stored.
@uliwooly
I Cleared The Album Data
The Part Lost PiCs Are Still remain same Whether Thumbnails or When i open them
Any One Can Help me With This problem ?
The pictures are corrupted, have you encrypted the phone or do you have an antivirus or taskiller?
No im using any Anti virus or task killer
but i close my apps every (sth like 10 minutes while im using the phone).