Sensors are not avaliable "Xperia Z2"

[HazemB]

I was using an Xperia Z2 for more than a year, but suddenly after 3 weeks of the latest update 
THE SENSORS STOPPED WORKING

No Auto-Rotate

Accelerometer: no reading
Proximity switch: is always off
Compass: not avaliable in your device message appears when I test it
Pressure: no reading

But sometimes the Proximity sensor and the light one works well then It stops again after an hour I think

I made service tests and that was the result

I tried factory reset but nothing seems to be changed

I tried software repair on PC Companion but It shows Intializing progress freezed and no progress for hours

[Didrik]

Hi @HazemB,

Welcome to the forum! 

If you've tested the functions in Diagnostics (Settings > About phone > Diagnostics) they failed the tests it might be hardware related. To rule that out, try performing a software repair using Xperia Companion. If that doesn't help contact your Local support in order to have your device sent to an authorized service center.

[HazemB]

I turned it off for 3 hours then the light sensor, Proximity, Pressure and Gyroscope started to work again normally
but the accelerometer still not working
*I made a software repair using PC Companion*

[HazemB]

I have a problem now 

The sensors sometimes work great and sometimes stop

What should I do

[YoGem · Accepted solution]

Ok, if you already performed the software repair then the issue is hardware. Sorry, you'll have to contact Sony.