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SCR-26 cover broke rear waterproof sealing!

SOLVED
mj2k
Visitor

SCR-26 cover broke rear waterproof sealing!

I know it's not a very popular case but I love the extra screen features the SCR-26 case gives on Android 4.4 (I wouldn't touch slow, bloaty 5.x with a bargepole), so I've stuck with it despite the way it attaches to the phone with glue, and the stupid rear pop fastener.

However, it caused some damage when I took my Z3 Compact out of it to send off for headphone socket repair - when I removed the phone from the case, the glue was so strong it pulled the rear glass cover away from it's seal!

Anyone else hit this issue? And anyone know if Sony repair are likely to make a fuss about the failed rear seal?

13 REPLIES 13
mj2k
Visitor

I contacted Sony Support yesterday since I hadn't had any updates or demands for cash, and it turns out the phone's been repaired under warranty with no quibbles and is listed as 'dispatched' today, so that's a result :smileysmileythumbsup:

I'll mark this as 'resolved' as soon as the phone gets back (assuming the cover doesn't instantly drop off when I get it back Winking_Face ) and stick up a picture of the modified SCR-26 on here if I do find any plastic clips thin enough to stick into it.

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Uliwooly
Expert

@mj2k

really good news

mj2k
Visitor

Phone came back yesterday repaired with no quibble. It had a new ribbon cable and a new case (!) so the phone looks and acts like new Grinning_Face_with_smiling_Eyes

Can't fault the repair process really - it was quick and everything works perfectly. Would have been nice to see an 'in repair' status when I was tracking the phone, but I'm a very happy bunny indeed.

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Uliwooly
Expert

@mj2k

Excellent news