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problem in logiciel reparation

chouaib-ing
Visitor

problem in logiciel reparation

i was running a logiciel reparation for my Z1 with XPERIA COMPANION

but the operation stop everytime in the same place and showing me an error 

and now my phone is in black screen but i can hear the voice of notification 

but the screen is black .

Plz Help me 

that's the error

6 REPLIES 6
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Uliwooly
Expert

@chouaib-ing

have you unlocked the bootloader?

chouaib-ing
Visitor

Nop , i don't know what do you mean ?

Jake-SonyXperia
Champion

Hi @chouaib-ing,

Welcome to the community,

I am sorry to hear about the issues you are having, however, I can advise that the code you are getting is referring to the fact that the handset is a prototype device.

I suggest you speak with the place of purchase about this as at no stage should a prototype device be sold in any manner.

I am sorry for the inconvenience this may cause.

chouaib-ing
Visitor

i want flash it manually but the screen is black

ii can't do anything

Jake-SonyXperia
Champion

I am really sorry about this, but as it is a prototype device and not intended for public use there is no real solution I can provide. @uliwooly you may be able to supply alternative instructions?