Phone hangs during incoming call

[MP1865]

 my Xperia z1 c6902 model phone frequently hangs during incoming call Is there any solution?

[ChloeS]

Hi @MP1865

Welcome to the community! 

Can you test the phone in safe mode and see if you still have the same issue?

Let me know 

[MP18651]

Not working even in safemode still having problem...Please let me know the solution