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over heating and further questions

sunith
Visitor

over heating and further questions

hi guys,  i bought xperia z5 dual. the phone looks great and features are awesome on paper. but i spend half a lakh only to buy a showpiece.

the phone heats up like crazy. z5 has 3gb ram which is usefull only for call recieving and sending some text msges. i cant even start a basic game, it heats up like crazy. it has amazing camera features, again can click 1 or 2 pics. the phone just heats up.

i mean its redicilous that a phone heats up so much tat u cant even touch it.

i have been using sony phones for past 10yrs... and its really disappointing to have heating machine for 50k.

i would request the concern authorities to look into it and find the solution if not i will escalate this issue to another level. 

ITS REALLY DIASPPOINTING

27 REPLIES 27
SebastianD
Contributor

Well I've a Z5 Compact and I don't have heating issues at all. The CPU hardly pass the 50C-55C. (I used to pass easily 60C in the Nexus 5). 

And now with the latest firmware (released yesterday) the performance is much better. 

However, you can feel more heat using this kind of phones because the back is made of glass. (Which is better for heat disipation). 

sunith
Visitor

I was using z1compact and z2... it didn have dis heating issues as much as z5 dual has...  try it out buddy....  i am sony  fan... this is more out of frustration....  check it personally

SebastianD
Contributor

@sunith

Did you try the phone with the latest firmware? Could you post your firmware version (it should start with a 32*)?

Thanks!

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Uliwooly
Expert

@sunith

The phone won't overheat if it gets too hot it will shutdown, if you are using the camera or recording at 4K it will heat up faster, that's normal, if you are watching a lot of videos it will get hot as it has a 4K display, at the end of the day, its up to you to buy it or not. A lot of users used to say the same about the Z then Z1 then Z2 then Z3 then Z3+/Z4 and now Z5

MickieH
Visitor

It does get hotter, and quicker than my Z3, and Z1, but then the processor is so much more powerful.

From what I've learned, Sony is using V2.1 of the software that runs the SD810, plus there are pipes inside the phone to help with heat dissipation. It might heat up fast, but it does cool down faster too, I think.

ashishsingh007
Visitor

I was thinking of buying it but i now think that I should go ahead with iPhone 6s
Skev
Visitor

Not sure I agree with the heat issues mentioned by the OP. Phones these days can get warm during heavy load.
25 minutes with my compact, browsing the Web etc, few pictures taken with the camera and there's nothing more than a whiff of warmth. In fact whilst typing this the whiff is dissipating.

Maybe you have a duff phone or the recent firmware has resolved the issue, but either way, I wouldn't exclude this phone based on this post.
Elusive
Visitor

Z5c here. No overheat whatsoever. Love this little fella. Looks so mean in black color, looks better than the z3c
Aqua1
Visitor

I moved from Z3C to Z5C a week ago. I noticed is the Z5C starts getting hot immediatly after being submerged in water and battery consumption becomes high !!

Is is trying to dry itself up faster?

I also can not receive or make calls for an hour or until it dries up!!

Thinking to switch back to the Z3C.