No unread messages badge indication

[Macscot1]

I switched over from my Galaxy S4 to a Sony Z3.

After I have installed all the apps again everything works fine accept the badge icon that indicates how many unread messages I have for WhatsApp.

The unread messages badge works fine on apps like email and messages.

I am on Android version 6.0.1

security patch 1 feb 2016

kernel version: 3.4.0

build number: 23.5.A.0.570

I tried te suggested steps from WhatsApp but haven’t found the solution yet. My colleague has the same phone and at his phone everything works fine.

Any suggestions?

[_alexdon_ · Accepted solution]

@Macscot Covered many times:

/t5/Xperia-Z3-Compact/No-badge-count-after-Marshmallow-update/m-p/1117843/highlight/true#M20704

/t5/Xperia-Z5-Z5-Compact-Z5-Premium/Z5-no-longer-shows-the-number-of-notifications-I-have-on-each/m-...

[Macscot1]

Sad face, but true... 

I guess is should wait for an update from sony or WhatsApp to fix this issue.

Other option is to factory resey my phone and hope its goes back to androaid previus version. 

This case can be closed.

[Coup27]

I finally got my 6.0.1 update yesterday for my Z3 UK edition.  Prior to updaing, badge icon was working fine for Nine email client and now it's not working.  The app grid has also changed to 4x5 with no way of changing it back.  Going to try a different launcher.

[ashuslove]

In lollipop I'm getting number of unread messages, emails right above icons but after updates it seems be missed.

WhatsApp and Gmail seems to be not working.

Please help!

[Unread]

Just updated with marshmallow on my Z3. Unread counts are missing in all apps incl whatsapp, yahoo, Gmail and more. Anyone has any suggestions to resolve please... Thanks

[Uliwooly]

@Unread

Those are third party apps, the app developers have to address this not Sony. 

[CameronT]

Hi @Unread,

Welcome to the community.

Android does not include notification badges on app icons by default. There are third party launchers available from places such as the Google Play Store that can add this functionality if you want it.

[Timmy15]

Hi all..I have Sony Xperia z3. The problem is that my FB, messenger, imo and so many other apps are nor showing the notification badge. If there is a notification it would sometimes show on top left of the phone, but not on the app icon..there is no badge at all. To see, I have to open the app manually and check. For all these same apps my Samsung shows all the badges not this phone..tried lots of things.. Nothing works.. Any ideas..?