no silent shortcut after new z3 update

[eim303]

Hi..i've just updated my z3 yesterday. After the update, i've notice that there are no shortcut to silent my phone. I have to go to setting to do it.

[frrevil45]

Hello.
I also miss them a shortcut to mute the sound as it was before upgrading to Android 5.0.
Are Sony going to fix this problem soon?
Greetings.

[_alexdon_]

Please use the search button before creating threads that have been answered before. To switch sound schemes,just press volume button up or down (if the case).

[Thommo · Accepted solution]

When you do press volume a bar appears then tap on silent, normal or priority

[frrevil45]

Hi,

Of course pressing the side button for sound I can mute the sound, but the point is that I liked shortcut access the sound that came with the kit kat Android 4.4.4
And so I still miss such access.

[Uliwooly]

press the volume down then tap on the bell icon 

[Spaniard]

---

@alexdon wrote:

Please use the search button before creating threads that have been answered before. To switch sound schemes,just press volume button up or down (if the case).

---

I can't believe that you think this is the solution.  Not only did you ask him to use the search button before creating threads that have been answered before, but you gave an answer that doesn't solve the issue.  He didn't say, "I can't put my phone on silent anymore."  He said, "there is no longer a shortcut to put my phone on silent."  Completely different things.  I guess I just expect better from a Sony representative.

[Uliwooly]

@Spaniard 

This is a forum for us, users, to help each other, lets keep it friendly, if you need help directly from Sony then you will have to contact them directly

http://support.sonymobile.com/global-en/contactUs/

[_alexdon_]

I am not a sony representative,but he puts it this way: I can't put it on silent and he wants a shortcut. Lollipop is designed differently,so people have to see the difference and adapt to it. 

[Spaniard]

"Hi..i've just updated my z3 yesterday. After the update, i've notice that there are no shortcut to silent my phone. I have to go to setting to do it."

"Hello.
I also miss them a shortcut to mute the sound as it was before upgrading to Android 5.0.
Are Sony going to fix this problem soon?
Greetings."

---

@alexdon wrote:

I am not a sony representative,but he puts it this way: I can't put it on silent and he wants a shortcut. Lollipop is designed differently,so people have to see the difference and adapt to it. 

---

Again, they didn't say they couldn't put it on silent.  They are saying they don't have a shortcut to silence their phone.  They are asking on the Sony Support Forums if this is going to be fixed.  Simply saying they have to adapt to it doesn't seem like a good way of solving an issue.  I understand you are trying to provide an answer, but at times it is better to say, "The shortcut was removed and I don't know if it will be coming back.  Try contacting Sony directly."

The reason I have interjected is because my cell phone provider has finally allowed for my phone to be updated but this is a shortcut that I also always use.  Being able to silence my phone from the lock screen is a big feature for me.