No internet connection for my small apps ALL the time

[Jessie0029]

Hey guys! I have no idea since when the problems occured -

all my small apps that require internet connection - mini web browser, mini youtube, google translate, they don't work. For example when i click open my mini browser, it's forever connection timeout, my google translate is forever showing no internet connection, but my phone does connect to a wifi or my mobile data, and any other apps - normal browser, Facebook, gmail, all work extremely fine except for the small apps. 

Other small apps like calculator, timer which don't require internet connection work fine. I tried to google but no one doesn't seem to encounter the same problem.. Really need some help over here! I love and need the small apps!

Thanks! 

[Jonas]

Hi @Jessie0029, welcome to our community!

I'm sorry to hear about this.

I would recommend that you clear data for the apps in the phone that handles these small apps, to make sure that there is no corrupt data that is the cause of them not wanting to connect to internet.

To do that go in to Settings > Apps > tap the 3 small dots in top right corner > Show system, scroll down in this list and find "Small App Framework" > Storage > Clear data. Repeat the process for the apps called Small App Launcher and Small App Manager, they are found just below Small App Framework in the list. Are the small apps connecting to the internet correctly now?

If they aren't, please try rebooting your phone in safe mode and see if they are able to use your internet connection here.

Let me know how it went!