My Z5 Premium hang and become non responsive

[Segovia]

My phone suddenly hangs, become hot and all buttons and screens become unresponsive.

Is there any way for me to reboot the phone?

For my older phones, when that happens. I would normally plug out the battery but Z5 premium does not allow that at all.

Now I'm really concern and I'm thinking what should I do? as the phone is currently still radiating heat as I am typing the question now.

Do advise if there are any method to reset or restart the phone when nothing is responsive.

[Phy · Accepted solution]

Press and hold the volume up button and power button for 10seconds or until the phone vibrates.

[Segovia]

Thanks a lot... it works!!!

[Phy]

No problem. Glad it worked.

[yanii]

Hi! I got the same problem, and thanks to their advice to you, it did work. 

But just wondering, did it happen again to your phone? I was just worried that it might happen again and cannot be fixed anymore.