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Music app cannot work when the screen are closed!!!!

SOLVED
sonnny
Visitor

Music app cannot work when the screen are closed!!!!

Android6.0.1

z5 compact.

When I play  music in the music app made by sony and closed the screen,the music will play 1 minute and stop,even when I turn off the stamina and add it into the white list,but it dosen't work.

Others apps  which can play music also meet this problem.Some music apps need the wifi,they can't work when the screen are closed too.

What can I do to fix it?

1 ACCEPTED SOLUTION

Accepted Solutions
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_alexdon_
Expert

I think ultra stamina also disables many apps, so my guess is that you have a 3rd party app that somehow closes your apps when the phone goes to sleep.

alexdon

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15 REPLIES 15
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_alexdon_
Expert

@sonnny For apps that need wifi:

/t5/Xperia-Z5-Z5-Compact-Z5-Premium/Wifi-doesn-t-connect-while-phone-is-in-sleep/m-p/1139828#M21449

Walkman should work normally. Can you check if the same occurs in safe mode?

alexdon
sonnny
Visitor

I've seen this site and I don't think it can help me to solve this problem..........

I didn't use it in safe mode,because I used the safe mode when the system is 5.1.1  and when I restrat it,the widgets  were disappered.....So,unless it is a big issuse,I don't want to use this mode.But I used it in ultra stamina mode and it worked  normally!!I have no idea to explain what happened.How to solve this problem?

profile.country.RO.title
_alexdon_
Expert

I think ultra stamina also disables many apps, so my guess is that you have a 3rd party app that somehow closes your apps when the phone goes to sleep.

alexdon
sonnny
Visitor

But I used the same apps in 5.1.1 and never meet this problem.So I think it is doze or stamina which has caused the problem......I have no idea,and must test it in various settings.

sonnny
Visitor

oh no,I used the music app(walkman) play music with the screen lighting,it stopped again........And maybe the video app meet the same problem?

Tags (1)
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_alexdon_
Expert

Video app should not work when the screen is turned off. Not sure about walkman, I haven't experienced the same on Z5c or Z5 or Z2 on marshmallow. I still suggest you to try safe mode.

alexdon
sonnny
Visitor

I think it must be a bug in android6.0.1,because  there are someone else said that they met the same problem with their xperia x series.I do konw vedio app can't work when I turn off screen.I just thought that I met the same problem in vedio&music apps when the screen is lighting,not just with the screen turned off.......

sonnny
Visitor

Who  has met this problem just like me?How do you solve it?

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_alexdon_
Expert

I have told you what you try out, it's definetely one of your apps.

alexdon