I can not get a reception

[Lisaa]

Translation via Google translate:
I had to lock my Sim card and now I have a replacement card ordered. Yesterday the shop apparently released the sim, but I still have no network so far ... What is the reason?

Ich musste meine Sim-Karte sperren lassen und habe mir nun eine Ersatzkarte bestellt.gestern hat der Shop anscheinend die sim freigeschaltet, aber ich habe bisher immernoch kein Netz... Woran liegt das? 

[Qatrium]

@Lisaa

I used Google Translate to find the meaning of your message. Kindly post your future questions/feedbacks in English so we can assist you, this is an English based forum.

Did you contact your network provider and made sure that the new SIM is already activated?