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Help, spilled some soup on my xperia

SOLVED
Snooki
Visitor

Help, spilled some soup on my xperia

So yesterday I spilled ramen noodle soup on my Xperia and I guess it got in the otter box and in the charger port. And now my phone won't charge. Please somebody help.

1 ACCEPTED SOLUTION

Accepted Solutions
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MarlonUk1
Expert

try to look at the ports for the white indicator strip. if it turned red,. you may have water damage. I suggest you send your phone to your local service center and request for a vacuum test to see if there was a fault with the water proofing of the device

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3 REPLIES 3
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MarlonUk1
Expert

yesterday?>

well you should have turned the phone off. do not connect the charger. remove all accessories. simcards and sd card. open all ports. try to do the RICE bowl method. do not dry using heat.

btw, what device are you using, can you give more details? the condition of the phone?

send your phone to your local service center Local support

Snooki
Visitor

Verizon Sony Xperia z3
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MarlonUk1
Expert

try to look at the ports for the white indicator strip. if it turned red,. you may have water damage. I suggest you send your phone to your local service center and request for a vacuum test to see if there was a fault with the water proofing of the device