Hello everyone,
I have an issue with GPS. It does not work properly. I tried any location mode (High precision / Battery Saving / Device) and is unable to travel through the map. This is independent of the browser (Google Maps / Waze / Here Nokia ... with downloaded or online maps). After 15 or 20 minutes, GPS gives accurate signals. I still do not know if it's a oftware or hardware problem. I have been in contact with the Sony support in the chat http://support.sonymobile.com/es/xperiaz5/contactUs/
and they requested me to perform the following operations:
"http://support.sonymobile.com/es/tools/pc-companion/
In the above would click on Download PC Companion to save it to your computer link, then execute and once opened would select within PC Companion - Start program in the Support Zone. Once you say that your mobile is already updated you will need to choose the Repair option to solve your problem.
To avoid interference from other software, disable antivirus and firewall you have installed on your Windows computer prior to upgrading with PC Companion.
Please note that the information stored in the internal memory of the terminal may be deleted, so we recommend that you back up your data on the SIM card, SD card, PC, or any other third party application before upgrading . "
I performed it twice, after that I have put in contact with them and, all the solution they provided me is asking me to send them the mobile. I am not sure if it is covered by the warranty. What do you suggest?
