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Got updated to the 6 version. Phone freezes often and crushes almost all the time.

SOLVED
Avecduck
Visitor

Got updated to the 6 version. Phone freezes often and crushes almost all the time.

It is annoying to see how he dies in my hands.
Constantly crushing, screen goes blank black, photos never charge so i cannot see them. Why is it so bad?
1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert

@Avecduck

Check if you experience the same in >>> safe mode

View solution in original post

11 REPLIES 11
profile.country.GB.title
Uliwooly
Expert

@Avecduck

Check if you experience the same in >>> safe mode

CameronT
Champion

Hi @Avecduck,

Welcome to the community.

Make sure all the apps you have are updated to the latest version in case there a compatibility issues or conflicts.

Zann_H
Enthusiast

Avecduck,

Have you tried factory reset? A lot of issues happens because the of this and most of the time a factory reset resolves these issues. If you are going to do this, make sure you backup all your data.

Avecduck
Visitor

Thank you for all the reply, i did check for all the updates,everything is good. @CameronT
@Zann.H the factory reset is like putting the phone into a coma for me. Sounds scary.
I will try the safe mode @uliwooly if not I'll try the factory reset.
Big thanks to all of you
Avecduck
Visitor

Phone freezed again few hours ago.
Done a hard reset and now the sd card is not recognised anymore.
profile.country.GB.title
Uliwooly
Expert

@Avecduck

While on safe mode ?

Avecduck
Visitor

Didn't done the safe mode. Ill do it now and observe it
Avecduck
Visitor

I'm into safe mode now.it's weird to have almost nothing on the screen or any app. How long do i keep this on? Thanks
profile.country.GB.title
Uliwooly
Expert

@Avecduck

for few hours, if you don't experience any issues then the problem it's a third party app.