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July 2016
July 2016
Can't log in after factory reset
Hello
I have Xperia Z5 which was running latest Marshmallow fw but had some problems with battery consumption.
I did a factory reset as I hoped it would solve the problem. But after the reset I couldn't remember the right gmail password so I chose to reset it.
Everything went well, I got new password but I still couldn't log in to my phone(it says "please sign in using one of the owner's accounts for this device"). I did some research and it seemed that I had to have the same password I used on phone while it was active(before resetting it). I did occasionally find that password and I've set it back(had to reset password a 100 times).
Still, I can't log in as I'm being displayed the same message (please sign in using one of the owner's accounts for this device).
I've also found that I have to wait for 72 hours after last password change to be able to log in.
Is that true or I've ruined my phone? 

Thanks,
Vanja
3 REPLIES 3
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July 2016
July 2016
If you have reset your password, you need to wait 72 hours first.
alexdon
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July 2016
July 2016
Sure hope so
Thanks
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January 2017
January 2017
I did similar, Have factory reset Xperia Z5, and also chamged password of gmail account. Everytime, I try logging in, it says please sign in from previously synced account. Will waiting for 72 hours aolve the purpose? Or is there anything wrong with the device?