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Backup and restore not working.

FRKNTRKN
Visitor

Backup and restore not working.

I hava a Xperia Z2. Nice phone but I backed up while lollipop 5.0.1. Now it 's 5.1.1 lollipop but recovery is not working. There is an error " ..... I can't save my files... Worried_Face

4 REPLIES 4
Thommo
Genius

I believe that making a backup on one firmware version and trying to restore on another version won't work - If you are wanting to backup then most of use 3rd party apps but I personally use Helium as I can transfer my backup to other Android devices

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_alexdon_
Expert

This has been asked many times. Please search the forum before creating a new thread. You have an example below:

/t5/Xperia-Z2/Cannot-restore-Backup-data-on-Z2-Android-5-0/m-p/974980#M26983

alexdon
kaniboy
Visitor

I jave backup my data and some applications from Sony Backup and restore app. I got that backup when i was in 5.0.2 update. Now i have 5.1.1 and why i can't restore that backup? I meed help please
Tags (1)
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_alexdon_
Expert

@kaniboy please do not create any other threads. See the above link.

alexdon