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Back Glass Battery Cover Replacement For Sony Xperia Z5

SOLVED
MaHDi_011
Visitor

Back Glass Battery Cover Replacement For Sony Xperia Z5

Hello, Xperia Heart
I want my phone back door replacement because I made a few scratches camera
Unfortunately, Iran is not a valid store that backdoors are available, and if it costs too much. Please create our solutions
Thanks Rose

1 ACCEPTED SOLUTION

Accepted Solutions
MaHDi_011
Visitor

Hello

questions.ir@support.sonymobile.com

The address you've sent it, but I did not get an answer!
Such as the following address our problem is not solved

http://talk.sonymobile.com/t5/Xperia-Z5-Z5-Compact-Z5-Premium/SIM-network-unlock-PIN/m-p/1131624#U11...

About 2/3 years of that in our city is no service and sales

But we always follow and buy Sony were really tired from Sony's support

I is not no way to repair our mobile

Please handle this situation

Sorry for language

Regards from you
Thank

View solution in original post

8 REPLIES 8
profile.country.GB.title
Uliwooly
Expert

@MaHDi_011

I'm sorry to hear that but you will have to contact the seller regarding this. 

Didrik
Enthusiast

Hi @MaHDi_011,

Sorry to hear about your phone. You will unfortunately have to contact your Local support about this since repair and warranty procedures can vary between markets and regions.

MaHDi_011
Visitor

In the "Contact us" our country "Iran" No!
There was adequate support 100% if we take action.
Thanks

Didrik
Enthusiast

Hi @MaHDi_011,

You can contact our Iranian contact center directly using this e-mailaddress "questions.ir@support.sonymobile.com".

MaHDi_011
Visitor

Hello

questions.ir@support.sonymobile.com

The address you've sent it, but I did not get an answer!
Such as the following address our problem is not solved

http://talk.sonymobile.com/t5/Xperia-Z5-Z5-Compact-Z5-Premium/SIM-network-unlock-PIN/m-p/1131624#U11...

About 2/3 years of that in our city is no service and sales

But we always follow and buy Sony were really tired from Sony's support

I is not no way to repair our mobile

Please handle this situation

Sorry for language

Regards from you
Thank

Didrik
Enthusiast

@MaHDi_011, this is a global forum and warranty and repair procedures are handled locally. I kindly ask that you wait for a reply from the contact center in Iran, you can also contact your retailer about this.

MaHDi_011
Visitor

Hello
Sony Mobile is a site that sponsors have bought and there was said to refer to Repair
Our problem is not the official representative after-sales service and repair
Sony to follow my childhood and I am particularly interested in the brand and, if Sony is willing to work together we can create in our after-sales service agencies

sorry for language

Best Regards

Thank

Didrik
Enthusiast

I'm glad to hear that you like our devices, so do I Slightly_smiling_Face

If you're having difficulty getting information from your local support I suggest that you call them and ask to speak with a manager.