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System Update 47.1.a.12.75 problem

R_Cadd
Visitor

System Update 47.1.a.12.75 problem

I have installed this update 6 times and each time the update is complete, my sony experia xz1 tells me to install the same update again and again and again. What do I do? Screenshot_20180311-123512.png

12 REPLIES 12
MatWe
Visitor

Hey,

I have the same problem with my Xperia zx1 compact. Please help!

Damo_
Contributor

If you go into Settings > System > About Phone - what shows under Build number?

If it's not 47.1.A.12.75 maybe try updating using the PC suite (rather than over the air) if you haven't already.

Darkvagrant
Visitor

Same problem as above, XZ1 wants to update to 47.1.a.12.75 even though it is currently fully up to date. About phone says 47.1.a.12.75 as well. Tried the installation 3 or 4 times it always says complete and up to date then asks to update again 5 minutes later 

Stevo82
Visitor

Same problem here. Tried 10 times now...

MXS-54
Visitor

I am having same problem to get update installed properly.

My Version is 47.1.A.12.34

Help!!

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MarlonUk1
Expert

Hello, have you all tried updating using Xperia COmpanion?

selim61
Visitor

Whatever I have tried the issue is still continuing 

ThaReality
Visitor

I decided to ignore this UPDATE for many months, as I'm always skeptical of the changes. Yesterday, I decided to go ahead and proceed with the updates after getting bombarded practically every few hours since I can remember. 

Now, I wish I hadn't. i wish I stuck to my guns! This update has resulted to my data dropping intermittently and rather frequently. My HSDPA is active but there are no packet transfers. When I'm using anything that requires data usage, it times out. This only happened since I installed the updates!

For over 6 months, I've had no issues with my phone, it's been tremendously great, now I'm experiencing quicker battery drains and at times an inactive volume button, which won't respond occasionally.

I'm done from now on installing any future updates, once this is fully resolved. A shame I can't, or easily( if possible) revert back to my previous build. I'm absolutely not pleased!

Scottaroon
Visitor

I just bought this new phone. I am having the same problem. Installs update then informs me that an update is available. Round and round it goes! How do I fix this?