Today I installed an update very happy (such a fool) thinking that it was going to solve the mobile data internet problem but to my surprise it make ig worst, now I can't even access to USSD codes and I really need it due to my provider uses these kind of codes to buy internet data, balance, etc....
I contacted online support (Esteban B) or (Estevan B) and I had no help at all, all the things he suggested I had already done, and the worst thing is they cut you with a message and offer no help at all and it is supposed that Sony warranty is worldwide but the thing that really pisses me off is the lack of responsibility they lunch a new software update so bad and they don't accept responsibility and try to fool us telling things like it mus be the speed of the WiFi if it is to slow it may cause some errors and stuff like that (I suppose 300 MB/S might be slow) another thing they should offer a downgrade in Sony PC Companion when this extreme errors happen instead of blaming 3rd parties. When is the next update coming? You need to fix a lot android oreo is just trash do not upgrade your phones do not ruin them. Thanks to this I'm forced to use another cellphone, what is the idea to buy a luxury phone if I can't use it, you really are a fu..ing geniuses, almost a thousand dollars just for the trash can.
Good job Sony keep going this way let's see how far you get this way.
