Join now - be part of our community!

Overheat and battery drain

profile.country.IT.title
zSyntex
New

Overheat and battery drain

Hi guys, today I receive my new Xperia XZ2 and I got a battery drain that in an hour of SoT bring my phone from 55% to 17%.

Other than that, the device got too hot during normal using (browsing, multitasking and download music) that I didn't have with my old OnePlus 6.

Is the device defective?

When I'm writing that, my phone drains 2% more.. For example.For who doesn't believe meFor who doesn't believe me

1 REPLY 1
disimes95
Contributor

Hi @zSyntex

So sorry to know that!

Have you tried to boot into safe mode? It can be a good idea to check if any third party applications might be involved in the problem you’re having.

If you run your phone in safe mode for a while and you don’t experience any problem, the problem you’re having is most likely related to a app that you’ve installed.

Please, let me know if you notice any difference! I´m assuming that you are charging your device with original cable as well!