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Locked out of my phone..

taxi-driver
Visitor

Locked out of my phone..

I was screwing around and changed my lock pattern, only to forget it momentarily after...

Attempted the remote erase via Google/Find My Phone but was unsuccessful. Tried connecting to Xperia Companion, still unable to get anything done as I can't take it enable File Transfer mode via USB. 

I'm in a bit of a panic and need to get this resolved, luckily can salvage the sim card in the meantime.

Any suggestions/ideas or have I indirectly bricked my phone? Really appreciate any help.

1 REPLY 1
Jonas
Master

Hi @taxi-driver, sorry to hear about this. Slightly_frowning_Face

As far as I know the Find My Device service is no longer able to unlock screen locks from devices and when it worked, it was only for PIN codes.

If you turn off the device and do not power it on, you can reset by doing a software repair using Xperia Companion. Do note that this will delete all the data in the device and since it can't be unlocked, we have no tool for creating a backup.

I hope that helps!