Firmed, Hong Kong Xperia support cheating my Money.

[TrevorGreyMan]

Few day ago, I took my XZ to Offical Hong Kong Xperia support (the TSO,"Telecom Service One Holdings Ltd"). 

I told them, my Phone's Battery have drain issue, this would ramdomly shut down under 30 - 50%.
The screen have some light spot, looks like get pressure by the worm Battery. I told them just reassamble that.

Yesterday, they told me, I need replace the motherboard, screen , battery to Fix these problems.
But required pay arround 3200 HKD = appox. 408 USD. This could buy a new XZ nowadays

If just replace the battery, this said I would lose my XZ waterproof.
Also, she told me this will not fix the Battery drain issues. 
Sounds Just like send the phone to 3rd Party repair. 

If I need did Battery replament only, they said 130HKD = 16.6USD
Yellow Highlighted Items, they said are the parts bundle with battery.
But actually, Battery just 68 HKD, they change me 6 more parts and make up to 130HKD!

Also, If I need to save my XZ waterproof (That moment never told me my XZ the waterproof was gone). They require me pay extra cost. (436HKD = appox. 56USD)
Now I undertsand why. They change me 10 parts, the back cover cost me 300HKD (appox. 32USD))!

And they already needed me pay 150HKD = 19 USD for diagnosis.
They need me to pay the repair cost frist. Then I recived the report and I have a lot of question.


I use my phone exteremly carefully, But why the report said My Phone has failed the Waterproof test?  I start got idea why I "needed" change the motherborad again.

Yes, Again! Long time ago, My Z1 have same battery issue, they told me same solution too.  

However, I just ask the some Smartphone techican, and read the list, they told me, most of case like me could solve just replace the battery and doesn't like my case need changing a lot of parts. And just cost 300HKD.

Now I started think does they (TSO the Hong Kong Offical) try to cheat my money twice.

Does anyone have same situlation same solution but outside of China?

Thanks

[TrevorGreyMan]

After whole day usage.

My phone software proframance has no any degraded.
That Screen Bright spot has solve after just change the new battery with correct shape.
No more power Drain.

And I really firmed, They change my NFC, Camera, Audio Jack, Back cover are cheating me about the waterproof.

[TrevorGreyMan]

 Update :

My XZ screen has Failure and the upper screen now have deadzone.

And... Installment loan of my phone would be end on next November. Now 21 months.