China Telecom SIM card problem

[Champgne_v]

I am using China Telecom SIm card but my XZ premium can't recognise it. I understand this problem cos this telecome company uses different mobile network system.  How can I solve it?  Thx

[CameronT]

Hi @Champgne_v, I am sorry to hear this.

Does it work with other network SIM cards?

[Champgne_v]

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@CameronT wrote:

Hi @Champgne_v, I am sorry to hear this.

Does it work with other network SIM cards?

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Hi Cameron,

Other China operators's (China Mobile, China Unicorn)  work fine but only China Telecom

I searched some Chinese forum about this issue that all XZ Premium who wanna use it with China Telecom also encountered with this problem.

And one more issue is that, when I use wifi in China that needed me to authentication, and personal hotspot by my Nokia 6, the symbol (WiFi symbol) show no problem. But after that it show a "X" on the top right corner and after connected then a pop-up message need me to confirm if I still use it even no connection. But the fact is, although the message mentioned I have no internet connection but I still can use. It's pretty strange.

Would you please solve them, thank you. 

[LIEW16]

Hi,

We cannot use Google directly in China, and you get the "x" just because of that...

Actually there's a way to remove that "x" if you think it's annoying, but I dont recommend though

[Champgne_v]

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@LIEW16 wrote:

Hi,

We cannot use Google directly in China, and you get the "x" just because of that...

Actually there's a way to remove that "x" if you think it's annoying, but I dont recommond though

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you don't need to recommed and this is not the most important issue I'm having

[LIEW16]

sure, good luck with your issue then~

[CameronT]

@Champgne_v,

If it works with other SIM cards, but not China Telecom, it would appear that it is not compatible on the China Telecom network. I am afraid I do not have a way to change that fact.

As @LIEW16 said, there's restrictions on Google in China, and that can cause you some difficulties as you will not be able to sign in to a Google account that is enabled on your phone.

[Champgne_v]

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@CameronT wrote:

@Champgne_v,

If it works with other SIM cards, but not China Telecom, it would appear that it is not compatible on the China Telecom network. I am afraid I do not have a way to change that fact.

As @LIEW16 said, there's restrictions on Google in China, and that can cause you some difficulties as you will not be able to sign in to a Google account that is enabled on your phone.

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Hi Cameron,

Thanks for your reply. 
Would Sony  push some update so that the phone can be capable for all operator?

Meanwhile, Lantern VPN works fine with my phone so I have no problem to sign in to Google accound

[CameronT · Accepted solution]

I am afraid it is not up to Sony Mobile in this case, it will be up to the network operator. I apologise for the inconvenience this is causing you. 

[ChinaUser]

I have the same problem with my new Sony Xperia Compact. I also have a China Telecom SIM Card and I cannot log into the network, means I cannot use this card.

The explanation of this behaviour can be found here:

https://www.frequencycheck.com/carrier-compatibility/4azan/china-telecom-china/devices?utf8=%E2%9C%9...

According to the table the model H8324 cannot be used for China Telecom.

So its really a problem of the model.