I've had the tablet for 4 days now. I haven't had any problems with it until this morning. I plugged the tablet in last night but this morning it showed the charging icon but it hadn't charged any (was still at about 55%). I unplugged the charger from the wall and plugged it into another outlet. The tablet indicated that it was charging again. I left it plugged in for a couple hours but it still showed 55%.
Troubleshooting steps that I have tried:
- Plugged charger into a different outlet
- Tried using another USB cable
- Tried charging my phone (to make sure the adapter was working)
- Tried holding down both volume buttons and power button (was supposed to do some kind of reset?)
- Checked all ports for any signs of water damage, all indicaters are white.
- Tried charging the tablet with my phone charger
The tablet has a red light on near the power button. Now that the tablet battery is completely drained obviously it wont power on but I have had no problems with powering up or down. I checked the power input port, it doesn't look like anything is loose, all connections seem to be in good condition as well. I've had it plugged in for an hour and a half and it obviously isn't charging even though the charger seems to be working fine. Is there any other steps I can try before sending this back?
