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Xperia z fails to send multiple sms, when failed sms are re sent phone says successfull but recipiants say not so

ben_coy4_gmail_
Visitor

Xperia z fails to send multiple sms, when failed sms are re sent phone says successfull but recipiants say not so

Hi,

I have purchased Two xperia Z's for our business, which relies heavily on communication.

my partiner often needs to contact multiple people via sms.

upon sending "Bulk sms" up to 50 recipients, the phone displays a message saying something along the lines of "Messaging is sending a large number SMS messages. do you want to continue sending messages" then when you allow it to continue all further messages fail.

if I then go to the failed sms and re-send the phone says successful, but the recipients do not receive the message.

Please Help.

is there a problem with the way the phone ques the sms for send?

is there something locally on the phone that could be causing this to happen

Note: the phone has -95dBm 10asu signal strength, UTMS, 100% battery, android 4.1.2

this is causing a lot of stress and is disappointing as our old arc s phones were much more reliable at this task. (occasionally failed)

Ben

13 REPLIES 13
psx9
Visitor

I have the same problem with my Xperia Z - but it happens with one multi-part SMS:

1. I am sending a message in an area with low signal

2. The message fails to send

3. I select 'resend message' at which point the phone puts a time stamp on the message and it indicates that it is sent.

4. My recipient never gets the message.

Please fix as soon as possible, this is one glitch from my old phone that I didn't want to find on the new one!

Thanks,

Alex

Johan
Master

Have you been able to send 50 text messages at the same time using another phone? Because I know that some network operators have limitations in regards of this. If you have been able to to this before I suggest that you send me a PM with the following details and I will forward it.

Name:

Phone nr:

E-mail:

Country:

Operator:

Product(s):

IMEI nr:

Build number:

How to replicate the problem:

ben_coy4_gmail_
Visitor

Yes we have been able to send more than 50 text messages. the phone limits to 50 recipients, and some of these have been multiple sms's long ie. 1 sms = i think 160 characters. xperia arc s was the previous handset.

eedksm
Visitor

Hello Johan

I have the same issue. What I read on Inernet is that there is limitation in Android Jelly Bean that it limits the number of SMS sent per hour to 100.

I am in services business and I have to send SMS to 18-20 persons at a time.

Each SMS is equal to 4-8 normal SMS. Its a long SMS. Each batch of 18 SMS is equal to then atleast  4 x 18 = 72 SMS. 

So when you have to send a second batch of SMS in the same hour you get the problem. This is how you reproduce the problem. All SMS are marked as not sent.

When you resend each message manually you have to press allow message 4 times. Its very frustrating.

I have tried Default application, Pansi SMS, Hand Cent. All have the same issue. The message of too many SMS are coming from the OS not the application. This is not an Operator limitation. I had Xperia Arc before with the same SIM and never faced any issues.

I am in need of a resolution. Cannot work with this limitation. Please help resolve it. There should be limit in the Settings--> Security and then applications where user should manually limit the SMS sent or there should not be any limit.

Name:Kamran

Phone nr:+92 321 4432014

E-mail:kamran-sharif.malik@ericsson.com

Country: PK

Operator: Warid

Product(s): Xperia Z, c6603-1270-7689, Android 4.1.2

IMEI nr:356535051153364

Build number:101.a1.434

How to replicate the problem: Described above

Each SMS is equal to 4-8 normal SMS. Its a long SMS. Each batch of 18 SMS is equal to then atleast  4 x 18 = 72 SMS. 

So when you have to send a second batch of SMS in the same hour you get the problem. This is how you reproduce the problem. All SMS are marked as not sent.

When you resend each message manually you have to press allow message 4 times. Its very frustrating.

eedksm
Visitor

sms messages

messaging is sending a large number of sms messages

naveedk
Visitor

Did anyone find a resolution to this issue?

Icarus369
Visitor

Sony had to fix it, there are many another ways, but are not convencional and You will lose your waranty if u do it, but will solve your problem, it's up to u.

this limitation it's for your own safety to prevent some application send sms in your name like advertising or junk sms.

but if you have data and your others phones have data to, try to use what's app it's free ( in the begining after a while for one year it's one dollar I think), and you can send amount of messages, also can create groups for distribution, send locations points, pictures and it's more cheaper to use conventional sms, besides you can see if the receiver got the message or not, it has a mark for sent, and double mark for delivered.

profile.country.en_GB.title
rihatha
New

I too have the same problem as Ben above on my Xperia Z. I need to send 30 sms at a time at any given moment. The Xperia Z asks "sending a large number of SMS" ,"do you want to continue?". I select yes and the Xperia goes into melt down with multiply message "sms failed". You then have the laborious task of going into each failed message to resend one by one. Sony this not acceptable on old technology such as SMS. My old Sony Ray coped just fine with multiply SMS. Sony can you tell us when we are likely to get a fix on this please?
mobungo
Visitor

Hi.I seem to have solved this issue.after speaking with virgin media they instructed me to remove the sim while the phone is switch On.. The phone reboots..turn off completely and leave for 5 min.re insert sim and power up.all good.I can now send 30 text messages no prob.apparently it's a memory issue.by doing the above it resets the memory.. 😊