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Xperia Z cant record voice messages

TechNoRemix2K
Visitor

Xperia Z cant record voice messages

Hi i cant record voice in small app (green mic) facebook messanger and app like whatsapp any ideas what is wrong?

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Sam
Legend
Legend

What happens when you try to do so, do you get any error message etc?


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TechNoRemix2K
Visitor

It says ''cant setup the recorder now, please try again later.'' ''Unable to record'' etc 

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Sam
Legend
Legend

Try this please:

Main Menu > Settings > Apps > All Sound Recorder > Clear Data.


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HTR
Visitor

I HAVE THE SAME PROBLEM AFTER UPDATE TO JELLY BEAM 4.3. ALL APPS WITH VOICE MESSAGE IS UNABLE TO RECORD (FB MESSENGER, WTSUP), VIBER CALL ARE SILENT I CAN'T HEAR AND I CAN'T BE HEARED. 

HTR
Visitor

Is there any way that i can put back my xperia Z to Androis 4.2.2 ? cause this new version 4.3 have many issues.

Sam
Legend
Legend

There are no supported methods to roll back your firmware. However I can confirm that audio recording certainly does work in 4.3 so if you have tried the steps outlined above then I would reinstalling the firmware via the steps below:

1. Download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
4. Start.
5. Repair Phone
6. Continue
7. Accept data removal
8. Next
9. Wait for prepare
10. Select Phone
11. Follow the connection steps


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TechNoRemix2K
Visitor

Well i cant fix my phone cause it says that my phone isnt up to date 

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_alexdon_
Expert

Why didn't you update in the first place?

alexdon
TechNoRemix2K
Visitor

Well the phone is up to date ;_; There is no available updates