Sony Xperia Z3 Dual high temperature issue in camera and noisy images

[Dario0123]

Hi

I bought Sony Xperia Z3 Dual 4 days ago and update it . I have one big problem in camera because when i want to record video , after some minutes i receive this message : 

" Camera is temporarily unavailable due to high temperature. Please wait for your device to cool down before you can use the camera "

even for rear camera images are noisy in bad quality :|||||

When this problems will solve ?! I paid money for this phone to use any options on it but when i can't use camera as well you think i'm happy ?

SONY PLEASE SOLVE THIS ISSUE WITH NEW UPDATE !!!!!!!

[tibor21]

The battery is discharging faster after I upgraded to Lollipop. And the phone has higher surface temperature on upper part (top 3 - 4cm) by ordinary use. Has someone same issiu like me?

[DrJawadAhmed]

This Is one of major problem with this upgrade. Didn't Sony warn you about all the improvement aka issues in the update? Oh well they didn't me either. So welcome to the club of Sony loosers. Sony made fool of us by ruining a lot of perfect phones.

[aardon]

I have the same problem when I take photos. The phone gets higher temperature.

Please solve the issue. We are customers.

[faidas]

My friend dario, thank you for your comment, I'm facing the same problem, really it's very annoying to have these problems in Sony Xperia Z3. It's Very annoying to buy the latest Sony mobile around 570 $ and then to find these silly problems!!!

I'm very frustrated... I'm regretful to change from Samsung to Sony!!!

Thank you Sony!

[Uliwooly]

@faidas

Don't create duplicate posts. with that said.

you might have a LOT of apps running in the background, creating this issue, repair the phone with PCC and check again. 

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[zahiabdalla2]

Same problem: Sony plz issue an update to resolve this problem

[rafalele]

This issue has nothing to do with a repair with pc-companion. Neither is related with apps running in background.

Whenever you use the camera while a short period of time with non 4k video or pictures, the Z3 begins to get hotter and the closing advise appears. Of course the advise appears faster if the weather is hot.

If you use other camera apps diferent from Sony official app (Google Camera for example), they don't check the temperature to work and the phone gets even hotter. Take care with this.

I think that the problem is worst in Lollipop than it was in Kit Kat, altough I have no way to probe it.

You can check the smartphone temperature with CPU-Z temperature available in Play Store for free.

I hope that something changes with this with a new software update, because I really like to use my phone camera.

I have to say I only have the temperature issue but not the noisy images one.

[Ya1]

I have same issue I have done all the suggestions up but no use
Iam Un able to use the camera at all

[788999]

Yess i have sony xperia z3plus ...too i am having same problem after update my phone it was good before.
I bought this mobile cause camera is very good ..good clearity.and now I m takin some of continue pics nd suddenly messages comes for high temperature .
I m scared for that and feeling very very upset. I trust sony phones so I bought this . Sony can solve this problem
Pls do some good update so this prob will solve pls