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SONY XPERIA U TOUCH SCREEN PROBLEM

1993
Visitor

SONY XPERIA U TOUCH SCREEN PROBLEM

Dear Sir,

My self Samir,

             I purchase Xperia u , Now  there is a touch problem. the touchscreen become numb and now playing games or typing is too difficult. .(touch was unresponsive specially while typing). Please resolve the problem as soon as possible.

Many Thanks

Samir.

3 REPLIES 3
Alexander1
Champion

If you still experience problem, try to remove any kind of 3rd party screen protector covering the display. 

You could also try to reinstall the phone software using Sony Update Service:

http://www.sonymobile.com/global-en/tools/update-service/

lein
Visitor

i try .. but nothing happen Slightly_frowning_Face

Alexander1
Champion

If you still experience problem you may want to consider having the phone sent to service for examination and reparation. Please contact your local Xperia support team for more information: 

http://www.sonymobile.com/global-en/support/contact-us/